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Core Skills and Competencies of a Police Officer

Effective Communication
Both written and verbal
Record keeping
Report writing
Observation
Negotiation skills

Communicates all needs, instructions and decisions clearly, adapts the style of communication to meet the needs of your particular audience. Ask probing questions to check understanding.
   
Community and Customer Focus Provides a high level of service to customers. Maintains contact with customers, works out what they need and responds to them. Is aware of issues of diversity and understands and is sensitive to cultural and racial differences.
   
Resilience
Ability to cope under pressure
Shows reliability and resilience in difficult circumstances. Remains calm and confidant, and respond logically and decisively in difficult situations.
   
Respect for Diversity
Sensitivity
Interpersonal skills
Understands other people’s point of view and takes them into account. Is tactful and diplomatic when dealing with people. Treats people with dignity and respect at all times, no matter what their background,
status, circumstances or appearance.
   
Team working/Relationships with Others
Flexibility
Adaptability

Works effectively as a team member and helps build relationships within it. Actively helps others to achieve team goals.
 
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