PHYSIOTHERAPY

This depends on the nature/location of your problem. Generally we do need to expose the affected area but all physiotherapists do everything they can to insure that your dignity is upheld at all times. Each treatment room is completely private. If you are attending for a back or lower limb problem you can bring shorts to change in to and if you forget we will provide them. For upper body problems you may need to remove your top. There are no circumstances where it would be necessary or appropriate to remove underclothing.

Some treatments or movements can be uncomfortable or even painful in the short term, however if this is the case then this will be explained at the outset and you can decide if you want us to proceed. Each aspect of your care will be explained in detail and is completely within your control. There is often more than one treatment approach that can be used so we will find an approach that works for you.

It is our normal practice that you will see the same  physiotherapist each time. In some circumstances such as staff sickness or holidays you may be offered the opportunity to see another physiotherapist if you wish.

Your client information is only shared with personnel directly involved in your physiotherapy care. If you receive treatment by our Maryfield team we will routinely inform your GP of the outcome of your treatment. This will only be performed with your full consent.

In any other circumstance where we felt it was of benefit to you to share information, with for example another clinical professional, it would only be done with your explicit permission.

There are exceptionally rare occasions where we would be required to share information without your permission for example if you were considered to be a danger to yourself or others, if child protection issues were evident or if we were required by law.

We do not operate in terms of entitlement to a certain amount of treatment. We have based our processes around best practice and clinical evidence and the clinical needs of our clients. Each condition and each course of treatment is different.

In general terms the average number of treatments per condition is just below 6 and it would be highly unusual for someone to need more than 10 treatments.

If you have 2 or more different problems it is often more beneficial to concentrate on the most significant first. Subsequently you can access treatment for your other problems.

In normal circumstances it is better to have one therapist managing your condition. In very rare and exceptional circumstances it may be appropriate to supplement your NHS treatment however this can only be done with the consent of your NHS physiotherapist and with a joint treatment plan.

Our normal advice is that you should complete your NHS physiotherapy and if subsequently you feel you would benefit from further treatment we will be happy to assess you.

There is no contribution for eligible clients. Please check above under Eligibility for more details.

Our clinicians in Maryfield and throughout the province are all highly trained, experienced, senior clinicians who adhere to the highest of professional and personal standards.

A client centred approach is behind all decision-making processes with the team at Maryfield managing all referrals and authorisations for treatment.

It is important that you communicate with us if you feel for any reason the treatment or plan for the ongoing management of your condition is not meeting your needs. Where clients have very complex clinical needs/ significant disability we can review how the service is delivered and if appropriate, tailor it accordingly.

Your first face to face appointment should last no less than 45 minutes regardless of where you are seen. Subsequent sessions should last between 30 and 45 minutes but no less than 30 minutes regardless of where you are seen.

Our external providers are selected following a formal process and have met the criteria to be part of an approved list. They must meet a high standard both professionally and in terms of their premises.